Refund & Cancellation Policy

RevConnex Solutions / RevConnex Academy · Last updated: June 26, 2026

This Refund & Cancellation Policy applies to paid enrollments in RevConnex Academy training programs (for example, the Medical VA & RCM Masterclass). Free events, such as our webinars, involve no payment and are not covered. By enrolling and submitting payment, you agree to this policy together with our Training Agreement.

1. Payment & Slot Confirmation

  • Training fees are due in full before the program start date, unless a written arrangement is made.
  • Early-bird pricing is locked only when payment is completed within the stated promo period.
  • Your slot is confirmed once we verify your proof of payment — typically within 24–48 business hours — after which you'll receive a confirmation email.

2. General Refund Rule

Each paid enrollment reserves a limited seat and grants access to program scheduling and materials. For this reason, all fees are non-refundable once paid, except as expressly provided below.

3. If RevConnex Cancels

If RevConnex Solutions cancels a cohort before it begins, you may choose either a full refund of the fees you paid, or a transfer of your full payment to an upcoming cohort — whichever you prefer.

4. Deferral Instead of a Refund

If you can no longer attend, you may request — before the cohort start date — a one-time transfer (deferral) of your slot to a future cohort. Your payment, and any milestones you've already completed, carry over. Deferrals requested after the program has started are granted at our discretion and subject to seat availability.

5. No Refund After Start or for Misconduct

  • Once the program has started, fees are non-refundable — including for non-attendance, "no-call / no-show," or a change of mind.
  • Enrollments terminated for policy violations (for example, cheating, plagiarism, harassment, or sharing/pirating of materials) are non-refundable.

6. Duplicate or Incorrect Payments

Verified duplicate payments or overpayments will be refunded or credited to your enrollment, at your preference.

7. How Refunds Are Processed

Approved refunds are issued to the original payment method, or via GCash / bank transfer to the payer, typically within 7–10 business days of approval. Any third-party transfer or processing fees are non-refundable.

8. How to Request

Email academy@revconnexsolutions.com with your full name, the email and mobile number you used to enroll, your cohort / batch, and the reason for your request. We'll review and respond promptly.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest version, which is always available on this page.

10. Contact Us